Privacy Policy
This Privacy Policy explains how astra-meta LLC ("astra-meta", "we", "us") collects, uses and protects personal information when you visit astra-meta.com or contact us about our services.
1. Who we are
2. Information we collect
Information you provide. When you submit our contact form or email us, we collect:
- Your name and/or business name
- Your email address and/or phone number
- A description of your business and what you sell
- Your message and, optionally, an indicative advertising budget range
Information collected automatically. Our web server records standard technical data such as IP address, browser type, referring page, pages viewed and timestamps. This is used for security and to keep the site running.
We do not collect payment card details on this website. Any payment for our services is processed by a third-party payment provider, and card data is handled by that provider — not stored by us.
3. How we use your information
- To respond to your enquiry and prepare a proposal
- To provide, deliver and support the services you engage us for
- To send service-related communications (e.g. reports, invoices)
- To maintain the security and integrity of our website
- To comply with legal, tax and accounting obligations
We do not sell your personal information, and we do not share it for third-party advertising.
4. Legal bases for processing
Where the GDPR applies, we process personal data on the basis of: your consent (when you submit the form), performance of a contract (delivering our services), legitimate interests (site security, responding to business enquiries), and legal obligation (record keeping).
5. Service providers we use
We share limited data with providers that help us operate:
- Web3Forms — delivers contact form submissions to our inbox
- Our hosting provider — hosts the website and its server logs
- Google Fonts — serves the typefaces used on this site
- Payment provider — processes card payments for our services
These providers may process data outside your country. Where required, we rely on appropriate safeguards for international transfers.
6. Cookies and tracking
This website does not use advertising or tracking cookies. If we introduce analytics in future, we will update this policy and, where required, request consent.
7. Data retention
We keep enquiry data only as long as needed to respond and, if you become a client, for the duration of our engagement plus any period required for legal, tax or accounting purposes. You may ask us to delete your data at any time.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict or object to the processing of your personal data, to receive a copy of it, and to withdraw consent. California residents may request disclosure or deletion of personal information and may opt out of "sale" of personal information — we do not sell personal information.
To exercise any right, email aydin@astra-meta.com. We respond within 30 days.
9. Security
The site is served over HTTPS and we apply reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Children
Our services are intended for businesses. We do not knowingly collect personal information from anyone under 16.
11. Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the current version.
12. Contact
Questions about this policy or your data: aydin@astra-meta.com